Terms and Conditions

Who runs Vegas Plus Casino

Our operator is Eirian N.V., registration number 159641 in Curaçao. Eirian N.V. holds licence OGL/2024/116/0136 from the Curacao Gaming Control Board. Our Terms govern if any other information we publish says something different, and we may update them at any time.

Opening an account

You must be 18 or older to play with us. Each person can hold one account only, and it cannot be transferred, sold or pledged to anyone else. If we find duplicate accounts, we may close them or merge them into one, void bets placed through them and take back bonuses. Do not let anyone else use your account, and keep your password private.

Identity and age checks

We may check your identity and age at any time. If we cannot verify you electronically, we can ask for documents within 72 hours of our request, such as a passport or other photo ID, a recent utility bill or bank statement and a partly covered copy of your card. Until the checks are done you cannot use your account fully or withdraw winnings. If a check shows you are under age, winnings and bonuses are cancelled and the account is closed.

Where you can play

You confirm that playing with us does not break any law where you live or play. We do not accept players from countries that prohibit gambling, and we may suspend an account if we suspect a breach of the law.

Deposits

Every payment method you use must be your own and carry your name. We accept funds by card and through the payment providers built into our cashier, never in cash, and transfers between player accounts are not allowed. Money held in your account earns no interest.

Withdrawals

You withdraw with the last payment method you chose. Crypto deposits are paid back to crypto, card deposits by wire transfer only, and voucher deposits by wire or crypto. The minimum withdrawal is 100 CAD and you can take out up to 1,500 CAD per calendar week, or up to 500 CAD as a VIP Bronze or VIP Chrome member. Four withdrawals a month are free, and each further withdrawal costs 60 CAD. If your lifetime deposits are $500 or less, a withdrawal is capped at 10 times the deposit that produced the winnings. Requests can be audited before they are paid.

Bonuses

You can play with one active bonus at once, and every bonus is valid for 7 days after you claim it. Bonus money must be wagered 80 times the bonus amount, and bonus money received before your first deposit 150 times, with table games, video poker and keno excluded. Winnings from welcome, weekly and special campaign bonuses can be withdrawn up to $100. How much you may withdraw from a bonus also depends on your VIP level. Asking for a withdrawal gives up any remaining bonus money.

Closing or suspending an account

You can ask our Customer Service team to close your account at any time. We may suspend or close an account in cases of misuse, fraud, chargebacks or a breach of these Terms, and after a suspension you have three months to send us evidence. An account without any transactions for 180 days is closed and its balance is forfeited.

Fair play and errors

Game results come from a Random Number Generator and our electronic records decide any dispute about a bet. Using bugs or glitches is forbidden, and if you notice one you should stop playing and tell support straight away. Chat must stay polite, and we may block access to chat at any time.

Disputes

These Terms are governed by the laws of Curaçao. A dispute goes to arbitration before a single arbitrator in Curaçao, held in English, and class actions are excluded.